- Remove the current class from the content27_link item as Webflows native current state will automatically be applied.
- To add interactions which automatically expand and collapse sections in the table of contents select the content27_h-trigger element, add an element trigger and select Mouse click (tap)
- For the 1st click select the custom animation Content 28 table of contents [Expand] and for the 2nd click select the custom animation Content 28 table of contents [Collapse].
- In the Trigger Settings, deselect all checkboxes other than Desktop and above. This disables the interaction on tablet and below to prevent bugs when scrolling.
Shipping Policy
Effective Date: August 31, 2024
Last Updated: August 31, 2024
At Fly Nails by Ilani, we strive to provide a seamless and efficient shopping experience for our customers. Please review our shipping policy to understand how your order will be processed, shipped, and delivered.
1. Order Processing Time
- Processing Time: All orders are processed within 1-3 business days (Monday to Friday, excluding holidays). During high-demand periods or sales events, processing times may be extended by an additional 2-3 business days. Custom press-on nail designs may take longer to process due to the personalized nature of the product. Please refer to the product page for specific processing times for custom orders.
- Order Confirmation: Once your order has been placed, you will receive an order confirmation email with your order details.
2. Shipping Methods and Delivery Times
We offer several shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days after order processing. This option is available for all U.S. addresses.
- Expedited Shipping: Delivery within 2-3 business days after order processing. This option is available for all U.S. addresses.
- International Shipping: Delivery times vary by destination and shipping method selected at checkout. Please note that international orders may be subject to customs delays and additional import duties or taxes, which are the responsibility of the customer.
Note: Delivery times are estimates and may vary depending on factors such as carrier delays, weather conditions, and holidays. Fly Nails by Ilani is not responsible for delays caused by third-party carriers.
3. Shipping Rates
Shipping costs are calculated at checkout based on the shipping method selected and the destination of the order. Occasionally, we may offer free shipping promotions, which will be clearly communicated on our website.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. Please allow up to 24 hours for tracking information to update.
5. Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. boxes. Please provide a physical street address during checkout.
- International Shipping: Some products may not be eligible for international shipping due to customs regulations or restrictions in certain countries. We will notify you if your order cannot be shipped to your destination.
6. Customs, Duties, and Taxes
For international orders, customs duties, taxes, and import fees are not included in the product price or shipping cost. These charges are the responsibility of the customer and are typically collected by the shipping carrier upon delivery. Please check with your local customs office for more information on potential fees.
7. Shipping Address Accuracy
Please ensure that your shipping address is accurate and complete at the time of checkout. Fly Nails by Ilani is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.
8. Lost, Stolen, or Damaged Packages
- Lost or Stolen Packages: If your package is marked as delivered but you have not received it, please check with neighbors and your local postal service. If the package is still not found, please contact us at flynailsbyilani@gmail.com within 7 days of the delivery date. While we will do our best to assist you, Fly Nails by Ilani is not responsible for lost or stolen packages marked as delivered.
- Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us at flynailsbyilani@gmail.com within 48 hours of receiving the package. We will work with you to resolve the issue as quickly as possible.
9. Changes to Shipping Policy
Fly Nails by Ilani reserves the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about our shipping practices.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Fly Nails by IlaniEmail: flynailsbyilani@gmail.com